Pro Leak Detection

Pro Leak Detection provide specialist leak detection services to locate leaks in concealed areas. At Pro Leak Detection we help home owners, landlords & businesses to identify and repair leaks quickly and cost effectively using non intrusive methods.

Insurance Catered Reports

We have over 20 years of experience working in the industry dealing with insurance claims and loss adjusters. We understand the process and details required to facilitate a smooth claims process. With all our leak detections we provide detailed insurance catered reports with photographic evidence as standard.

Successful Leak Detection

We at Pro Leak Detection have a 99% success rate in finding leaks. This has derived from our years of experience in the plumbing and heating industry. All this was made possible using our advanced leak detection technology.

About

With More Than 25 Years Of Combined Experience

We take pride in solving any problem you may have in a quick, professional and friendly manner.

We are a team of plumbing and heating engineers with two decades of experience in every facet of plumbing and heating services. Our engineers hold qualifications as heating engineers and are accredited by Gas Safe, along with being WaterSafe approved. Ensuring your peace of mind is our priority when you select our services.. All our engineers are in-house employees, and each one undergoes a DBS check.

Internal & External Leak Detection
Using specialist leak detection equipment, we can locate leaks both internally and externally on your premises whether that be domestic or commercial. Internal/external leaks can be found in the following and more:

Concrete flooring
Suspended wooden flooring
Laminate flooring
Vinyl/Ceramic flooring
Pipes concealed in walls
Tarmac
Gravel
Grass
Driveways
Blocked paving/patio

Services

Services we provide at Pro Leak Detection

Our specialised engineers excel in detecting leaks through advanced equipment and performing same-day repairs. In some cases, accessing leaks may require removing and lifting floors and accessing walls. Subsequently, we conduct additional tests to prevent further leaks in the system. In most cases the associated costs can be reclaimed through your building insurance under escape of water/trace and access . We provide you with a detailed report including photographic evidence and an itemised invoice to facilitate any insurance claims.

Mains Water Leaks

Were you aware that the upkeep of your water main, from your external stopcock on your boundary upstream all the way into your property, is your responsibility?

Our specialist team can assist you, if you are experiencing the following:

Higher or escalating water bills
Constant spinning of the water meter
Confirmation of a leak by the water supplier (excessive consumption).
Persistent emptying of the water tanks
Continuous operation of the hot water pump
Presence of dampness and water damage
Development of mould and condensation
Damp odours
Signs of subsidence
Boggy ground
Surface water or flooding
Low water pressure
Continuous flow of clean water in a drain
Audible noise of flowing water or a dripping tap
Consistent leakage through the ceiling

Central heating & hot water leaks

Heating leaks, encompassing both central heating and underfloor heating, rank among the most prevalent and disruptive types of leaks. Clients often report various symptoms, including:

Loss of boiler pressure
Boiler cutting out
Continuous filling of the Feed and Expansion (F&E) tank
Increased water bills
Radiators failing to heat up
Indications of dampness or water damage
Presence of mould and condensation
Damp odours
Unusual noises like banging and gurgling from the heating system
Warm spots on the floor
Confirmation of a leak by a heating engineer
Combi boiler constantly running when there is no demand
Hot water cylinder constantly drawing hot water with no demand

Commercial Leak Detection

An unidentified leak in a commercial environment can be very disastrous for your property or business. This can be financially challenging for any business if leaks go untraced. If you are experiencing the following we can help

Commercial heating system leaks
Commercial mains water leaks
Excessive water bills
Visual signs of water leak
Signs of dampness/mould

Damp investigation

If you are experiencing mould/wet rot this may indicate a leak. Here at Pro Leak Detection we investigate the causes of dampness using our specialist equipment and experience in the field. Leaving damp/mould conditions can also cause serious health conditions if undiagnosed. In 2001 mould was classified as category 1 risk to health under the Health and Safety Hazardous category of rating system. We investigate the following:

Sudden rising damp
Mould patches on walls/ceilings
Damp musty smells in property

Additional Services

what else do we offer

We’re committed to providing fast, affordable, reliable, worry free plumbing and heating services.

Boiler Service & Repairs

Our Engineers are Gas Safe registered with wealth of knowledge who can service, diagnose & repair hot water & heating systems

Gas boiler service & repair
Unvented hot water service & repair
Smart controls (Hive, Nest, Tado etc)
Tank to combi conversion
Landlord Gas Safety certificate
All aspect of heating/hot water systems

Emergency Plumbing

Our engineers are experienced to deal with any plumbing related leaks.

Mains water
Boiler
Hot water
Unvented hot water storage tank
Open vented hot water cylinder
Cold water storage tank
Tap
Overflow
Radiator
Pipe
Shower pump

Power Flushing

Pro Leaks Detection provides powerflushing services and have successfully cleaned many systems from corrosion and blockages caused by hard water and lack of system maintenance. As we have thorough knowledge of heating systems, we provide you with a clean system, which will help prevent failures, run more efficiently and prevent corrosion which deteriorates pipes, radiators and boilers.

Noisy boiler
Cold spots on radiators
Poor heat output from radiators
Constant filling of central heating system causing premature corrosion due to fresh water.
Untreated central heating system with low levels of inhibitor chemicals

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Reviews

Reviews from Our Customers

Hear what our happy customers have to say about us. Our plumbing contractors are experienced, reliable, and professional.

     Excellent  
     Based on 7 reviews 
    
 
 
   
 
 
        
   Murat Bulduk 
 2024-06-13
 
 
 Trustindex verifies that the original source of the review is Google. Leak traced and repaired very quickly. Highly recommended
  
 
       
   Farrukh Jamil 
 2024-06-11
 
 
 Trustindex verifies that the original source of the review is Google. I've had a great experience with the team at pro leak detection. Every time I had to call them out they've been clear and transparent on their availability and realistic with the time. Their customer service impeccable and have always found them going above and beyond. An example of this is that once they were working fixing a fault and I felt short on certain parts to complete the job, one of guys had some additional parts in the back of his van (brand new packaged) and he used them to complete the work and did not charge a penny for it. They're honest and would always clearly make the right recommendations and would do the work for the sake of doing. There has been time they haven't even charged me call out charges which shows their great customer service. I could not recommend them more.  I would personally use them again for sure.
  
 
       
   Mark Kelsey 
 2024-05-02
 
 
 Trustindex verifies that the original source of the review is Google. We had a mains water leak and Pro Leak Detection Ltd came to assess what needed doing. The solution was to replace leaking pipe with a new mains water pipe which was done to a great standard.
  
 
       
   Tony Thomas 
 2024-05-02
 
 
 Trustindex verifies that the original source of the review is Google. I was experiencing damp in my kitchen and had was suspecting a leak. We contacted an emergency plumber who advised us to contact a leak specialist as he could not find a leak. This company found and repaired a leak providing us with a report for insurance. Cheers
  
 
       
   Sohail Shokat 
 2024-05-01
 
 
 Trustindex verifies that the original source of the review is Google. I was experiencing constant pressure loss from my heating system which our heating engineer could not trace & suggested we get a leak detection engineer to visit. These guys came in, punctual, clean with class equipment to assist with the detection. Leak traced/repaired all in one visit with report provided. Many thanks
  
 
       
   Aaron Saunders 
 2024-04-24
 
 
 Trustindex verifies that the original source of the review is Google. I was contacted by the water board due to excessive water usage. Contacted this company and they traced and repaired the leak within our boundary without any complaints. Great service
  
 
       
   Ana Rosa Rodriguez 
 2024-04-24
 
 
 Trustindex verifies that the original source of the review is Google. I had a leak under my floor downstairs and the local plumber could not find it. I had to get specialists out. I was recommended Pro Leak Detection Ltd. Ibz and Adz came out and carried out leak detection using specialists methods. They found the the leaks and repaired it in 2 hours. They also left me a report for my insurance so I could submit it for my claim. Thank you for your help.

Methods

Methods used at Pro Leak Detection

Here at Pro Leak Detection we use the latest and advanced technology to conduct leak detection. Using our cutting edge technology we minimise any unnecessary damage to your property. Once the leak has been located we provide you with an indepth photographic report highlighting the root cause of the leak and the damage caused. This report can be submitted to your insurance provider if required.

Gas Tracing Detection

Our gas tracing method involves the use of a specialized tracer gas, an inert blend of 5% hydrogen and 95% nitrogen, which replaces water in the leaking pipework. When pressurized, this gas escapes from the leak and ascends through the floor, ground, or walls. The gas can permeate various materials, including concrete floors, timber, and different floor finishes such as tiles, laminate, and carpet. A highly sensitive probe precisely identifies the leak by detecting even minute traces of the gas, down to just a few parts per million. Gas tracing is applicable to all types of pipe leaks, including central heating, underfloor heating, mains, hot, and cold, providing a highly accurate means of locating leaks.

Our commitment to employing the latest leak detection techniques ensures that we can locate and resolve hidden leaks with minimal disruption to you and your home.

Acoustic Detection

The Acoustic Microphone is an exceptionally sensitive device designed to detect the sound of a leak escaping from a pipe. This device can effectively magnify the noise, especially when the system is drained down, and water is replaced with air, creating a distinctive and recognizable sound. Initially, it confirms the presence of a leak and provides an approximate location. Further refinement, such as calibrating the sound from two different positions, allows for precise pinpointing of the leak’s exact location. The Acoustic Microphone is versatile and applicable to various types of pipe leaks, including central heating, underfloor heating, mains, hot, and cold.

We take pride in employing the latest leak detection techniques, ensuring we locate and resolve issues with the least amount of disruption to your property.

Thermal Imaging

The Thermal Imaging Camera, also known as a Thermographic or Infrared Camera, enables us to identify and map buried and concealed hot, central heating, and underfloor heating pipes. By detecting infrared energy and converting it into an electronic signal, the camera produces a thermal image and performs temperature calculations. Abnormalities and suspect areas, such as heat patches are an indication of a leak. The thermal imaging results complement our other testing methods and equipment, contributing to the accurate location of the leak.

Our commitment to employing the latest leak detection techniques ensures that we can locate and resolve problems with minimal disruption to you and your property.

Moisture Detection

While signs of dampness and leaks are sometimes apparent through visible water damage, such as blistering or flaking paint, salt deposits, and bubbling or bowed floor finishes, dampness can often remain hidden. Our moisture meter serves as a crucial component of our leak detection equipment, enabling us to map all concealed damp and moisture. By creating a moisture map that distinguishes between damp and dry areas, we gain insights into potential causes of dampness and likely leak locations.

Our commitment to employing the latest leak detection techniques ensures that we can locate and resolve problems with minimal disruption to you and your property.
Our commitment to employing the latest leak detection techniques ensures that we can locate and resolve problems with minimal disruption to you and your property.

Endoscopic Camera

Our endoscopic camera, equipped with a small, flexible, and extendable design along with its own light source, enables visual inspections (including night vision) in hard-to-reach areas. This technology allows us to pinpoint and diagnose issues with minimal disruption. The camera is versatile, suitable for inspecting various void spaces, including stud and cavity walls, beneath suspended floors, and through ceiling light fittings.

Our commitment to employing the latest leak detection techniques ensures that we can locate and resolve problems with minimal disruption to you and your property.

Dye Testing

Dye testing is a simple process that involves adding environmentally friendly and biodegradable coloured dye to water to detect leaks, such as sinks, toilets and outside drains to track the flow of water to the affected area

Coverage

Locations We Cover

Our engineers are always ready to help providing a prompt professional service. In some cases we can provide same day service.

We cover a large demographic area to meet our customers needs. Below are some of the areas we cover. However, if you don’t live in these areas, please get in touch as the list is not exhaustive.

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Surrey

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Sussex

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West Sussex

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Hampshire

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Essex

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Berkshire

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Hertfordshire

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London

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Bedfordshire

we work with

Our Partners

Pro Leak Detection works alongside its sister company GU Gas Services Ltd. All our work is done to a professional standard and is regulated by the Gas Safe register.

F.A.Q.

Frequently Asked Questions

I am loosing pressure from my boiler, do I have a leak somewhere?

This issue may arise due to problems with your boiler or the supply pipes to them. Rest assured, we are Gas Safe certified, ensuring that we can work on your boiler safely.This issue may arise due to problems with your boiler or the supply pipes to them. Rest assured, we are Gas Safe certified, ensuring that we can work on your boiler safely.

My mains water pressure has dropped but my neighbours is fine, do I have a leak?

This is a strong indication you could possibly have a leak. This is where our specialist methods come into use.

I have water stain marks on my ceiling - do I have a leak?

This does typically indicate you have a leak. However this can be a water leak, drain or other service leaks.

Do you carry out repairs after a leak is detected?

Yes, we do carry out leaks after a leak has been detected. To identify and address leaks, we may need to gain access to the affected area, which could involve lifting floorboards or excavating concrete to reach the source of the leak.

Do you offer a drying service after a leak has been repaired?

Yes, we provide a drying service post leak repair. Further details can be discussed once the leak is fixed.

I have water showing up on my concrete driveway, do I have a leak?

If water is surfacing on your concrete driveway, there is a high chance of a leak. This may originate from a mains supply pipe going to or from your property.

I have a damp smell and a spot showing on my kitchen wall, do I have a leak?

A damp smell and visible spots on your kitchen wall should not be present in any property. There is a possibility of a leak, and if left unattended, it could lead to further issues. If in doubt, please reach out to us.

Do you cover leaks in commercial properties?

Yes, we provide leak detection services for commercial properties. Please contact us for more details.

Are your engineers DBS checked?

Yes, all our engineers have undergone DBS vetting to ensure peace of mind.

Where can I find my mains water stopcock?

Typically, mains internal water stopcocks are located at the point of entry, often in the kitchen under the sink. However, these can be situated anywhere within a property. If you have trouble finding your stopcock, our engineers will be happy to assist you in locating it.